Communications technologies using data networks have essentially
replaced telephone networks in today's business settings.
Indicate whether the statement is true or false
F
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Derek placed an order for seven electronic circuits for his project, but only two were delivered on the specified date. A week later, the remaining five circuits had still not arrived, prompting Derek to write a claim letter to the seller. Which of the following should Derek avoid when writing the claim letter?
A. Providing all the details about the transaction in chronological order B. Suggesting the kinds of solution that Derek would consider acceptable C. Starting the letter with a threatening or insulting statement D. Checking if it is the supplier's fault or the shipping company's fault
When practicing team presentations, it is essential that you
A) find a large room with good acoustics. B) critique the performance. C) have a full-scale rehearsal with visuals. D) meet at a restaurant.
Euan manages product design and development at a toy company. The junior managers who report to him tell him that new complementors for the firm's products are available. What should Euan's reaction be?
A. If the industry barriers to entry are low, he doesn't need to do anything. B. He should consult lawyers about the possibility of suing for copyright infringement. C. He needs to find out if his company as well as other companies can provide the complements. D. If the industry barriers to entry are high, he doesn't need to do anything.
Problems can be expected to arise in organizations where top management expends too much time and effort on nonprogrammed decisions.
Answer the following statement true (T) or false (F)