Which of the following is recommended by your textbook as a guideline for a speech of introduction?
A. Prepare your speech so it will last between 15 and 20 minutes.
B. Assume that the audience knows nothing about the main speaker.
C. Make sure your remarks about the main speaker are completely accurate.
D. Generate humor with an embarrassing story about the main speaker.
E. Use a quotation at the beginning to secure the attention of the audience.
Answer: C
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A message that provides both sides of an issue is called a a. balanced message
b. one sided message. c. two-sided message. d. biased message.
According to your text, allowing organizational members to voice concerns rather than eliminating anyone who speaks against the goals of the organization takes a great deal of ________ in the workers on the part of organizational leadership
A) faith B) ignorance C) trust D) skepticism
Which strategy for emotional responding would apply to almost every situation?
a. Remember the reversibility of communication. b. Use active listening techniques. c. Focus on yourself. d. Use “you”-messages.
Some claim that the greatest single problem with human communication is the assumption of it.
Answer the following statement true (T) or false (F)