As stated in the textbook, focus on higher level needs, such as belongingness, esteem, self- actualization according to Maslow, relatedness and growth for Alderfer, and Hertzberg’s motivator factors are more important than
a. Money
b. Happiness
c. Affiliation
d. Needs
a. Money
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Define and discuss one of the benefits of critical listening.
What will be an ideal response?
If the residual value of a leased asset is greater than the amount guaranteed by the lessee, the lessee
a. pays the lessor for the difference. b. recognizes a gain at the end of the lease term. c. has no obligation related to the residual value. d. pays the lessor for the difference.
A company that focuses on ________ is concerned with meeting present consumer needs without compromising the ability of future generations to meet their needs
A) the selling orientation B) the production orientation C) Total Quality Management D) sustainability E) return on investment
According to the text, which of the following is one of the objectives given for establishing sales territories?
A. To improve customer relations and satisfaction. B. To attain more efficiency in businesses based on personal friendships. C. To match the wants of the salesperson with the needs of the customers served. D. To facilitate utilization of the undifferentiated selling approach. E. To lower long-term company profits.