Which of the following should you try to do in the receiving stage of listening?
A) Focus on what is said, not on what is not said.
B) As you listen, think about what you will say next.
C) If you don't understand, stop the speaker and ask for clarification right away.
D) Look for feedback to reveal how the speaker would like his or her message received.
D
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Leadership takes place through communication
Indicate whether this statement is true or false.
Which of the following reduces the likelihood that a company will experience a crisis?
a. encouraging two-way communication b. providing employees with crisis training c. engaging in issues management d. clarifying core values and policies
After saving up for a month, Sienna is dining at the most exclusive and expensive restaurant in town. As she eats, she believes that every dish is the best she ever tasted, although in truth, the restaurant is having an off night. Sienna is likely
experiencing ___________ . a. consistency b. self-serving bias c. a reverse halo effect d. perceptual accentuation
__________ are brief explanations designed to inform your
audience about something unfamiliar. a. Hypotheses b. Statistics c. Testimonies d. Definitions