The case work/counseling process begins with a period of preparation. As part of that preparation, what is one of the tasks that the worker should do?

A. Create an action plan to suit the needs of the client.
B. Arrange for the resources and referrals that will be needed
C. Review the existing background information about the client's situation.


C

Social Work & Human Services

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The______ role involves resolving arguments or disagreements among micro, mezzo, or macro systems in disagreement

A) ?Mediator B) ?Educator C) ?Enabler D) ?Facilitator

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'Little things' between people matter because:

A. They reveal your degree of comfort with others as well as yourself B. They get the work done C. They make the work go by quickly D. They clarify who the leaders are more easily

Social Work & Human Services

Suppose you have a client who believes that her own problems are so unique so no

one could figure out how to solve them. This client could most benefit from _______. A. support B. reassurance C. universalization D. confrontation

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_______ segregation results from laws specifying separate facilities for

people by race. A. De segre B. De novo C. De jure D. De facto

Social Work & Human Services