______ operate(s) best when it is approached from a strategic approach that centers on how the needs and desires of stakeholders need to be of the highest consideration.

A. Campaigns
B. Crises
C. Public relations
D. Target audiences


C. Public relations

Communication & Mass Media

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A speech about a(n) __________ is one about an abstract concept, theory, or principle.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

In the workplace, your ________ may be your friends, but they still expect you to furnish a high-quality service or product, and you still expect them to provide full and prompt payment.

A. employees B. subordinates C. coworkers D. customers

Communication & Mass Media

According to the text, beginning speakers tend to use too many gestures

Indicate whether the statement is true or false.

Communication & Mass Media

Which of the following is an indicator of whose turn it is to talk?

A. facial expressions B. both facial expressions and eye contact C. eye contact D. None of the answers is correct.

Communication & Mass Media