In the workplace, your ________ may be your friends, but they still expect you to furnish a high-quality service or product, and you still expect them to provide full and prompt payment.
A. employees
B. subordinates
C. coworkers
D. customers
Answer: D
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Which of the following individuals is considered a transformational leader?
A) Richard Nixon B) John F. Kennedy C) Jimmy Carter D) Lyndon Johnson
When we refer to public speaking as a social act, we meanpublic speaking
a. only involves the speaker. b. only involves the audience. c. is a personal involvement. d. involves the speaker and audience.
Which of the following best describes the “narrative thread” or “kabob” approach?
A. using a person or incident as a representative of a larger issue B. hinting that two events share a cause and effect relationship C. comparing one individual to another D. blaming an entire group or organization for a specific problem
The pitch of a sound refers to its:
a. highness or lowness b. strength or weakness c. loudness or quietness d. tonal quality or color