A speaker who is sensitive to and tolerant of differences does all of the following EXCEPT
A) avoids biased or offensive language.
B) learns about different beliefs and values.
C) listens to opposing viewpoints.
D) abandons his or her own convictions.
D
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A) Jim Vicary B) Wilbur Schramm C) Ernest Dichter D) Richard Branson
What are the two special types of charts?
a. color and black and white b. line and bar c. complex and simple d. flip and flow
During the norming stage of group development, groups primarily deal with the conforming ? nonconforming dialectic and the structure ? spontaneity dialectic
True False
Establishing credibility during your speech is more important than your perceived credibility prior to your speech
a. True b. False Indicate whether the statement is true or false