Gloria, Angelica, and Roberto all work for Dr. Elena at Brite & Beautiful Dentistry. One day, Gloria was in the small parking lot behind the office and noticed a sizeable pool of water near the building, even though it had not rained recently. She and the others began to monitor the situation, and soon determined that they had a leak somewhere in the drainage pipes, so Roberto called a plumber. The plumber came out the next day, and though he agreed with their assessment that they had a leaky pipe, he could not find the exact spot where the water was leaking. Given that the pipes lay under concrete, digging them out would involve a great deal of time and expense-not to mention noise and dust. Then Angelica had an idea: since Dr. Elena, like many dentists, kept a small amount of

radioactive material on hand for making dental implants, they could release an extremely small portion through each of the sinks, toilets, and other drains in succession, then use a Geiger counter, which measures radioactivity, to locate the leak. Her coworkers scoffed, but Dr. Elena said it would be possible to release an amount of material too small to be harmful, but large enough to register on the Geiger counter. The plumber said it sounded like a good idea to him, and thanks to Angelica, within a little more than an hour's time, he had located the leak and was able to fix it with a minimum of trouble. In arriving at this solution, Angelica demonstrated one of the behaviors involved in adaptability, namely

A. dealing with uncertain and unpredictable work situations.
B. solving problems creatively.
C. demonstrating interpersonal adaptability.
D. learning work tasks, technologies, and work situations.
E. handling emergencies or crisis situations.


Answer: B

Business

You might also like to view...

A potato chip manufacturer purchases a potato farm. Which of the following regarding its strategy is true?

A. The manufacturer has effectively used vertical integration to increase its bargaining position and reduce transaction costs. B. The manufacturer has enhanced utilization by allowing depreciation and other fixed costs to be spread over a larger unit volume. C. The manufacturer has sacrificed quality by using a lower-cost input. D. The manufacturer has efficiently capitalized on the experience and learning-curve effects within the company. E. The manufacturer has effectively reduced its operating costs by outsourcing its activities.

Business

The Environmental Protection Agency sets minimum levels for pollutants in public water systems

a. True b. False Indicate whether the statement is true or false

Business

Which of the following scenarios best represents the use of earned media for promotion activities?

A. A selling company uses Twitter to introduce its novel products. B. A firm communicates its promotional messages to customers through online banner ads. C. A furniture store depends on text ads on mobile phones for its promotion. D. A kids' clothing store uses only billboards for its product promotion. E. A customer tweets about a discount offer of a brand on Twitter.

Business

To keep the stress level low and avoid multiple chains of command issues, managers should adopt the matrix structure.

Answer the following statement true (T) or false (F)

Business