The return policy of an organization is a gauge customers use to determine where they will spend their time and money.
Answer the following statement true (T) or false (F)
True
An effective return policy is part of the overall service process. In addition to service received, the return policy of an organization is another gauge customers use to determine where they will spend their time and money.
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Which of the following is a part of medium-term capacity planning?
A. balancing the workload B. analyzing weekly schedules and bottlenecks C. capacity requirements planning D. relocating the plant
Which of the following might be motivation for fraudulently covering up a financial weakness?
A) To obtain a loan B) To meet stockholder expectations C) To obtain bonus compensation D) All of these are possible motivations
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According to the law of demand, the consumer's demand curve is negatively sloped
Indicate whether the statement is true or false