Research on supervisors' downward communication suggests that the more a supervisor withholds information, the more subordinates withhold and distort
Indicate whether this statement is true or false.
Answer: T
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Which of the following statement is not right in regard to mission statement?
a. many media organizations have defined mission statements b. mission statements identify an organization’s purpose and values c. mission statements often presented as creeds of conduct for an organization and its members d. mission statements publicly display the inherent values of an organization e. none of the abov
____________________ are personally held preferences for particular types of communication situations or behaviors
Fill in the blank with correct word
To demonstrate your __________, show your listeners that you are knowledgeable and thoroughly familiar with your topic
a) emotional state b) competence c) lack of bias d) character
Which of the following is NOT a nonverbal communication challenge in tourism contexts?
A. expectations for linguistic ability B. expectations for smiling at strangers C. expectations for a hands-on inspection of the merchandise D. expectations for appearance in public