Which theorist did not place emphasis on human psychology?
A. Taylor
B. Follett
C. Maslow
D. McClelland
A. Taylor
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Gilligan Co.'s bonds currently sell for $1,150. They have a 6.75% annual coupon rate and a 15-year maturity, and are callable in 6 years at $1,067.50. Assume that no costs other than the call premium would be incurred to call and refund the bonds, and also assume that the yield curve is horizontal, with rates expected to remain at current levels on into the future. Under these conditions, what rate of return should an investor expect to earn if he or she purchases these bonds, the YTC or the YTM?
A. 3.92% B. 4.12% C. 4.34% D. 4.57% E. 4.81%
A study showed that disagreeing about major issues can lead to positive outcomes for the group when the
A) team leader explains that disagreement will not be tolerated. B) dissenters feel they have the freedom to express doubt. C) dissenters are paid a small bonus to keep quiet. D) rest of the group pokes fun at the dissenters.
Which of the following is true of proactive customer service?
A. Companies adopting this approach to customer service view unhappy customers as unprofitable. B. It requires companies to wait for customers to complain before responding. C. Companies using proactive customer service wait for a significant number of customers to call in complaints so they can analyze if a problem requires attention. D. It can be achieved by monitoring customer activity on the web and using big data analytics. E. Use of social media to track customer complaints reduces a firm's efforts toward proactive customer service.
What are the effects on the British balance of payments of the following set of transactions? U.K. Videos imports £24 million of movies from the U.S. firm Twenty-First Century Wolf (TFCW)
The payment is denominated in pounds, is drawn on a British bank, and is deposited in the London branch of a U.S. bank by TFCW because TFCW anticipates purchasing a film studio in the United Kingdom in the near future.