The first step in persuading an unconcerned audience is to provide
them with new information.
Indicate whether the statement is true or false
F
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Which of the following is not one of the seven steps in Pfeffer's (1992) model for applying power dynamics?
a. Predict what individuals' points of view are likely to be; how will they feel about what they are trying to do? b. Determine what external power bases you will contend with which of them will have the most influence in the decision? c. Determine which of the various strategies and tactics for exercising power are most appropriate; which are likely to be effective, given the situation you confront? d. None of the above
Instead of saying, "I'm bored with this conversation," you say, "It's getting late and I have to get up early tomorrow." This message, which allows you to express a desire without offending someone, is a(n) __________ message.
A. onymous B. anonymous C. direct D. indirect
For a search to have occurred, government agents must make physical entry into someone’s property.
Indicate whether the statement is true or false.
______________behaviors indicate active listening
a) Direct recognition b) Disagreement with content c) Emotional qualifier d) Experiential qualifier