Which of the following is not one of the seven steps in Pfeffer's (1992) model for applying power dynamics?

a. Predict what individuals' points of view are likely to be; how will they feel about what they are trying to do?
b. Determine what external power bases you will contend with which of them will have the most influence in the decision?
c. Determine which of the various strategies and tactics for exercising power are most appropriate; which are likely to be effective, given the situation you confront?
d. None of the above


d. None of the above

Communication & Mass Media

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One audience adaptation strategy you can use when your audience disagrees with you is to enhance your personal credibility

True False

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Exploring values, negotiating new relationships with family members, discovering romantic and sexual opportunities, becoming more other-oriented, and seeking increased intimacy are all associated with

A) childhood. B) adolescence. C) young adulthood. D) adulthood.

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Group _____ are rules or standards of behavior identifying which behaviors are considered appropriate or inappropriate

A) norms
B) roles
C) values
D) beliefs

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Adam submitted a detailed proposal for the company's new project, which included how he would approach it. Though the management accepted the proposal, Adam was still asked to identify the strengths and weaknesses of the approach

He was also asked to identify its opportunities and drawbacks. Which methodology would best suit Adam's need? a) SWOT proces b) Environmental scanning c) Communication tactics d) Crisis management

Communication & Mass Media