Carl Lee lost his wallet at the beach five days ago. Carl is sure there were three credit cards in the lost wallet. Assuming he's right and notifies the banks, Carl can lose as much as ________, assuming he has no private insurance protection
A)
$ 150
B)
$500
C)
$650
D)
unlimited losses
C
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Answer the following statements true (T) or false (F)
1. Theming is a way to add variety to the service environment. 2. Even if people perceive a given servicescape similarly, they may have different reactions to it. 3. Theming expands the limits of what the organization can offer in terms of service, setting, and delivery system. 4. One importance of the service environment is that it influences guest expectations even before the service is delivered. 5. A function of the service environment is to set and maintain the mood.
Which of the following is most difficult to determine at the end of a workshop?
a. whether participants feel like they are better equipped to make ethical decisions b. participants’ evaluation of the facilitator’s skill c. participants’ workshop knowledge retention d. improvement in participants’ ethical skill level
When an administrative agency is created, it can only operate within the powers given to it. This doctrine is known as:
A) administration of justice. B) delegation. C) administration power. D) regulation.
Interest rate parity theory states that the forward premium or discount should be equal and
opposite in sign to the difference in the national interest rates for securities of the same maturity. Indicate whether the statement is true or false