Advocates of QWL claim that it results in
A. poorer mental and physical health.
B. more grievances and lawsuits.
C. improved organizational effectiveness and productivity.
D. higher turnover and absenteeism.
E. poorer relationships and customer service.
Answer: C
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A. trace individual employee deductions to entity journal entries. B. compare payroll costs with entity standards or budgets. C. observe entity employees during a payroll distribution. D. verify that checks representing unclaimed wages are mailed.
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Many bad listening habits develop simply because the speed of spoken messages is much faster than our ability to receive and process them
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