In operations management, quality is defined in terms of:

A. the ratio of cost to output.
B. how well a product satisfies customer preferences.
C. additional tangible features that come with a product.
D. the time taken to inspect one unit of a product.


Answer: B

Business

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The network made up of the company, its suppliers, its distributors, and, ultimately, its customers who partner with each other to improve the performance of the entire system is known as the ________

A) business portfolio B) supply chain C) marketing mix D) value delivery network E) internal value chain

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Which of the following pieces of information would be LEAST important for a salesperson to know about the product she sells?

A. Physical size and characteristics of the product B. Specific features, advantages, and benefits of the product C. How to make the product D. How the product performs E. How well the product is selling in the marketplace

Business

Global quotas are quantitative import restrictions on a particular product regardless of its country of origin

Indicate whether the statement is true or false

Business

A(n)____ device assists in capturing and entering raw data into the computer system.

A. input B. output C. read-only D. write-only

Business