Delilah Watson, Chief Operating Officer of Glenmore Products, told her human resources manager, "Obviously, the individual managers in our organization have different skills. But, following our implementation of a(n) ________ approach, our management has been much more successful, consistent, and efficient in decision making-including for issues that are nonroutine and unpredictable. Much of the variability has been successfully eliminated."
A. quantitative management
B. flexible
C. administrative
D. human relations
E. bureaucratic
Answer: E
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