We can never be sure what a specific nonverbal behavior means, because of ______ differences.
a. environmental
b. cultural
c. individual
d. gender
c. individual
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What should you not do when taking notes during class?
a. try to write down everything you hear b. be alert for signal words c. come to class prepared with a notebook and pen or pencil d. summarize what you hear
When you find new words to express the same meaning, you are paraphrasing for accuracy
True False
Which of the following is considered an ethnic category?
A. Caucasian B. Hispanic C. African American D. Asian American
Many public agencies and private corporations expect specific communication behaviors from their employees. These might include all of the following, EXCEPT
A. being open to others' opinions. B. limiting discussion of controversial topics. C. treating people with dignity. D. listening attentively.