Many public agencies and private corporations expect specific communication behaviors from their employees. These might include all of the following, EXCEPT
A. being open to others' opinions.
B. limiting discussion of controversial topics.
C. treating people with dignity.
D. listening attentively.
Answer: B
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According to the text, the inclusion of laugh-tracks on situation comedies is a good
example of which of the following principles of persuasion?
a. reciprocity b. social proof c. authority d. liking e. scarcity
Keyton (1999) has used this term to identify the initial dysfunctional member
A) primary provoker B) secondary provoker C) persistent provoker D) consistent provoker
Speeches of introduction provide an audience with a unique perspective on the person introduced, which can be either the speaker's or another person's
Indicate whether the statement is true or false
Newspaper reports and other media activities during the American Revolution demonstrated how contemporary transmissions result in the diffusion of innovations
Indicate whether this statement is true or false.