Hospitality represents a more subtle approach to consultation because it involves helping customers better understand their situations

Indicate whether the statement is true or false


False

Business

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When the buying center members find out that leasing a fleet from one car rental company has the advantage of a better repair service contract than other companies provide, they are in which stage of the business-to-business buying process?

A) identification of vendor B) establishment of specifications C) vendor selection D) vendor evaluation

Business

________ provides a set of standards for communicating between a browser and a program running on a server that allows for interaction between the user and server.

A. CGI B. ColdFusion C. JavaScript D. VBScript

Business

Joanna makes a reservation with the front desk of the 5-star Elizabethan Hotel. The Front desk then informs her that the steak house owned by the hotel is also 5-star and has limited reservations left for tonight. She asks Joanna if she would like to make a reservation. This is an example of?

a. up-selling b. cross-selling c. profit management d. yield management

Business

A purchase order is a legal obligation to buy from a supplier a certain amount of goods for an agreed upon price.

Answer the following statement true (T) or false (F)

Business