A novation:
a. creates a new contract by releasing the former obligor from liability under the original contract.
b. can be executed without one party agreeing to it.
c. substitutes the performance of the new delegatee for the former delegator.
d. is generally not enforceable as a violation of public policy.
a
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Interpersonal communication fulfills psychological functions by enhancing ______.
Fill in the blank(s) with the appropriate word(s).
A major advantage that social media marketing offers companies is its ability to ________
A) create direct relationships with customers B) track youthful consumers C) make print media obsolete D) bypass rational thought channels
Cole’s performance appraisal describes his actions along a continuum. For example, when it comes to customer service, he receives a 1 if he regularly ignores customers, a 3 if he regularly greets customers, and a 5 if he regularly greets customers and asks how he can help. It appears Cole is using the ______ method of performance appraisal.
A. ranking B. management by objectives C. graphic rating D. behaviorally anchored rating E. qualitative ranking
Elsa owns the local ski shop. It seems that her employees are more interested in hanging out with each other than actually getting work done. She realizes that they are bored with their positions and seem to have too much time on their hands. She wonders how she can motivate her staff. What can she do to increase performance and their satisfaction in their jobs? Pick one of the job design dimensions mentioned in the textbook, define it, and apply it to this scenario to help motivate the shop staff.
What will be an ideal response?