All of the following are true of FHA loans, except
A) they are provided by private lenders but guaranteed by the FHA.
B) they enable lower and middle income individuals to obtain mortgage financing.
C) they are required for mortgages larger than $300,000.
D) it is another name for title insurance.
Answer: C
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A manager of a popular retail store knows that the distribution of purchase amounts by its customers is approximately normal with a mean of $30 and a standard deviation of $9. Below you will find normal probability and percentile calculations related to the customer purchase amounts. ? Probability Calculations P(Sales < $ 15.00) = 0.048, P(Sales < $ 20.00) = 0.133 P(Sales < $ 25.00) = 0.289, P(Sales < $ 35.00) = 0.711 ? PercentilesCalculations 1st Percentile = $9.06, 5th Percentile = $15.20 95th Percentile = $44.80, 99th Percentile = $50.94 What is the probability that a randomly selected customer will spend $30 or more?
What will be an ideal response?
Which of the following is true of proactive customer service?
A. Companies adopting this approach to customer service view unhappy customers as unprofitable. B. It requires companies to wait for customers to complain before responding. C. Companies using proactive customer service wait for a significant number of customers to call in complaints so they can analyze if a problem requires attention. D. It can be achieved by monitoring customer activity on the web and using big data analytics. E. Use of social media to track customer complaints reduces a firm's efforts toward proactive customer service.
Scenario 13.2 Use the following to answer the questions. Star Supplies, Inc. manufactures commercial-grade floor cleaners, such as vacuums and floor polishers. The firm has recently begun manufacturing other janitorial-related product lines, such as paper products and chemical cleaners. Star Supplies distributes its products in two ways. It sells its vacuum, floor polisher, and janitorial supply products to an independent business that takes title to the products and then sells them to various small businesses throughout the region. Also, Star has a list of large businesses that it distributes to directly, on an as-needed basis. These businesses keep very little inventory and purchase janitorial supplies in small quantities. Recently, Star has decided to add two new service product
lines-paper shredding and a uniform rental service. Clint Rodriguez, the marketing manager, is conducting a meeting to discuss the ways in which Star can strategically manage these new businesses. Star has the choice of marketing the paper shredding service to their large business clients, by picking up the paper as they drop off the other janitorial supplies, or they can buy a small paper shredding business and market to both large and small business customers. With regard to the uniform rental service, Star can either pick up and deliver the uniforms to the small businesses themselves, or contract that out to a third party. Refer to Scenario 13.2. Currently, Star is using the ____ approach to distributing its janitorial supplies to its large customers. A. intensive B. just-in-time C. segmented D. outsourcing E. exclusive
Stanley, a bank manager, holds the economic model of social responsibility view. What is he most likely to say about the connection between taxes and social responsibility?
A. Because he is a responsible man, he pays his taxes and does not try to cheat the IRS. B. Although taxes contribute to social welfare, it is only the beginning of his bank's responsibility to society. C. Taxes are a required evil from which he sees very little benefit in his community. D. By making a profit and paying taxes that meet the needs of society, Stanley has fulfilled his social responsibility. E. It is better to make a small profit and therefore pay less taxes than to contribute to social responsibility.