To build ________ is to create the perception that your listeners see things similarly to the way you do.
A. pathos
B. rapport
C. credibility
D. ethos
Answer: B
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In the listening process, in which stage do you recall and retain what's been said?
a. receiving b. understanding c. remembering d. evaluating
According to Maslow's hierarchy of needs, basic physiological needs must be satisfied before we tend to others.
Answer the following statement true (T) or false (F)
The number of people who see a single copy of a magazine is called:
a. circulation b. segmented audiences c. pass-along rate d. miscellanies
Carolina is the vice president of the environmental club at her high school. She is in charge of e-mailing members about upcoming events, answering questions from new members about enrollment, and explaining club guidelines to club members. As a part of her position, Carolina employs a lot of ________ communication.
A. lateral B. downward C. enthusiastic D. grapevine