Christopher Messenger rents storage space to college students who go home for the summer but do not want to haul all of their property home and back
The business is profitable during the summer months, but when the storage space is unoccupied in the off-season, Christopher is losing money. What characteristic of service is most likely the source of Christopher's problem?
A) intangibility
B) perishability
C) personalization
D) variability
E) inseparability
B
You might also like to view...
You want to compare a sample of n = 49 to a population where ? = 18. If x ? = 21 and s = 3.5, what is the value of the standardized effect size?
a. 3 b. .86 c. 6 d. -3
The expected value of equals the mean of the population from which the sample is drawn
a. only if the sample size is 30 or greater. b. only if the sample size is 50 or greater. c. only if the sample size is 100 or greater. d. for any sample size.
The nine-cell attractiveness-strength matrix provides clear, strong logic for ______.
A) concentrating resources to bolster unattractive and competitively weak performers in the corporate portfolio. B) measuring only business strength in allocating resources and investment capital to the different businesses. C) concentrating resources in only those business units that are destined for squeezing out the maximum cash flows. D) using both industry attractiveness and business strength measurements in allocating resources and investment capital to a corporation's different businesses. E) using both resource fit and product strength measurements in allocating resources and investment capital to its different businesses.
Unlike affluent upper-class consumers, working-class or middle-class consumers are more likely to be salaried executives or self-employed professionals with at least an undergraduate degree.
Answer the following statement true (T) or false (F)