A common mistake of many beginning speakers is to seek dramatic change in the values, beliefs, attitudes, and behaviors of their listeners

Indicate whether the statement is true or false


True

Communication & Mass Media

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Briefly describe a conflict you have recently experienced, perhaps with a family member, friend, classmate, or co-worker. How was the conflict communicated verbally and/or nonverbally? What caused or escalated the conflict?

What was the outcome (e.g. win-win, compromise, etc.)? How could you have communicated differently to achieve a more desirable outcome? What will be an ideal response?

Communication & Mass Media

Why is it necessary to have a strong close to a message?

A. A strong close is not necessary in a message. B. It is a speaker's opportunity to keep talking in order to reach a time requirement. C. It provides closure and fulfillment for the audience. D. The speaker needs this chance to say whatever he or she may have forgotten to say during the speech.

Communication & Mass Media

When Kandi shows her potential client digital copies of the various awards her firm has received over the past two years, she is using which of the following methods of building customer trust?

a) building the client’s trust in her company b) building the client’s trust in her firm’s marketing c) building the client’s trust in her industry d) building the client’s trust in her as a reliable person

Communication & Mass Media

What is the name given to a collection of your work that shows you in action?

A. portfolio B. e-résumé C. digital story D. scannable résumé

Communication & Mass Media