Which of the following is true with regard to the process capability index?
a. It is represented by Cp.
b. The actual capability of the process is inversely related to the process capability index.
c. It is represented by Pc.
d. The actual capability of the process is inversely related to customer expectations.
a. It is represented by Cp.
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Which of the following strategies did Bennis and Nanus find leaders use in transforming their organizations?
A. merit-based rewards B. visible recognition and awards for employees C. being predictable and reliable to instill trust D. challenging the process
The four Cs concept adopts the buyer's view of the market
Indicate whether the statement is true or false
All of the following are true for multivariable account segmentation EXCEPT that it:
A. is used because organizations use many channel members. B. characterizes the organization's account using more than one criterion. C. is used by sales organizations who sell to several markets. D. emphasizes the supply of similar products to channel members. E. allows sales personnel to develop plans for selling various products to specific segments of their accounts.
__________negotiate with one another, buy and sell products, and facilitate the change of ownership between buyer and seller in the course of moving a product from the manufacturer into the hands of the final consumer
Fill in the blanks with correct word.