A business strategy that focuses on providing comprehensive quality service to business partners best defines
A) customer relationship management.
B) supplier relationship management.
C) partner relationship management.
D) supply chain management.
C
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What term is used to describe the process of developing the organization's objectives and goals?
A) Supervising B) Planning C) Improving D) Decision making
As part of it's policy on ethical standards, the Better Business Bureau encourages nonprofits to
a. dissemination of accurate, truthful and candid information b. information on any cause-marketing alliances and how they benefit the charity c. pay careful attention to privacy issues that might arise d. have effective compliance systems available e. all of the above
Today's labor movement can best be described as a movement dominated by:
A. craft unions. B. industrial unions. C. general unions. D. professional unions.
Under the Occupational Safety and Health Act (OSHA), employers must do all of the following EXCEPT
A. fire employees who have been injured or have become ill due to work-related factors. B. keep records of all work-related accidents and injuries. C. inform employees of Occupational Safety and Health Act (OSHA) requirements. D. refrain from disciplining employees who have filed safety complaints with the Occupational Safety and Health Administration (OSHA).