What term is used to describe the process of developing the organization's objectives and goals?
A) Supervising
B) Planning
C) Improving
D) Decision making
B
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Which of the following is a common example of vendor fraud?
a. Fraud perpetrated through collusion between buyers and vendors. b. Fraud perpetrated by upper management. c. The perpetrator physically removes the inventory from the business premises. d. A fraud perpetrated through financial statement manipulation.
One drawback that is particularly relevant to ________ is the user expectation of very quick and timely response to questions or comments.
A. blogs B. Twitter C. e-mail D. Facebook E. Snapchat
Change carried out through OD is intended to be ______ and ______ .
a. short-term; permanent b. long-term; permanent c. short-term; immediate d. long-term; immediate
One technique that improves business writing is the use of empathy. Empathy refers to A) using inclusive language to eliminate bias
B) putting yourself in the receiver's shoes to adapt the message to the receiver's needs. C) appealing to the audience by using a sender focus. D) formatting documents to meet business standards.