Which of the following is NOT a major dimension of international culture?
a. High power distance—low power distance.
b. Individualism—collectivism.
c. High symbol orientation—low symbol orientation.
d. High tolerance of uncertainty—low tolerance of uncertainty.
c. High symbol orientation—low symbol orientation.
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In corresponding with customers, making statements such as, "Thank you for purchasing the most durable notebook computer you can buy" is
A) to be avoided in routine positive messages. B) a good way to build customer relationships. C) an important part of all negative responses to claim letters. D) insulting and self-serving, unless you include a check or a free product. E) most effective in an indirect message.
QFV International has a goal to lower the cost of employee benefits. Its human resource department compares the costs of its benefits with averages published by the Bureau of Labor Statistics, the U.S. Chamber of Commerce, and other sources. The investigation shows that its cost for workers' compensation insurance is high relative to other companies. Which action could best help QFV International accomplish its goal?
A. replace the workers' compensation insurance with disability insurance B. shop for a better deal on workers' compensation insurance C. improve safety to lower the company's experience rating D. cancel the workers' compensation insurance E. accept the high cost and look for other areas in which to reduce spending
Which of the following is not important documentation for substantive procedures for debt obligations?
a. Copies of the debt agreements. b. The client's articles of incorporation. c. A summary of the calculations supporting the compliance debt covenance. d. Identification of the specific items tested.
Markman & Sons is considering Projects S and L. These projects are mutually exclusive, equally risky, and not repeatable and their cash flows are shown below. If the decision is made by choosing the project with the higher IRR, how much value will be forgone? Note that under certain conditions choosing projects on the basis of the IRR will not cause any value to be lost because the project with the higher IRR will also have the higher NPV, i.e., no conflict will exist. r: 10.00% Year0 1 2 3 4 CFS ?$1,025 $650 $450 $250 $50 CFL ?$1,025 $100 $300 $500 $700
A. $5.47 B. $6.02 C. $6.62 D. $7.29 E. $7.82