Identify and explain the three factors that influence boundary coordination.
What will be an ideal response?
Boundary coordination requires synchronizing three elements: boundary linkages,
boundary ownership, and boundary permeability. First, boundary linkages refer to
intentional or unintentional agreements between the “owners” of the information.
Intentional linkages are formed when we specifically tell someone information. We are
now linking them to our information and know they have some ownership. Unintentional
linkages occur when information is overheard or unintentionally shared. These
unintended links are harder to coordinate because we may not even be aware that
another person has “ownership” of our information. Second, boundary ownership refers
to who has a right to the information and what responsibilities come with owning the
information. For example, you might tell a friend at work, “I will tell you what I overheard
after the board meeting, but you must swear not to say anything.” Last, boundary
permeability refers to how much information is easily passed through the boundary.
Some boundaries are easier to cross (permeable); others are very difficult to cross
(impermeable).
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