Outline the process of training and developing employees.

Question

What will be an ideal response?

Answer 1

The effectiveness of a small business results not only from the ability of the owner but also from (1) the inherent abilities of its employees; (2) their development through training, education, and experience; and (3) their motivation. The first of these depends on effective recruiting and selection. The second results from personnel development and the third, motivation, results from the manager's leadership abilities. Not only must new employees be trained, but the current ones also must be retrained and upgraded if they are to adjust to rapidly changing job requirements. Some of the results of training and developing workers include (1) increased productivity, (2) reduced turnover, (3) increased earnings for employees, (4) decreased costs of materials and equipment due to errors, (5) less supervision required, and (6) improved employee satisfaction.
Many methods can be used to train nonmanagerial employees including (1) on-the-job training (OJT), (2) apprenticeship training, (3) internship training (4) cross-training, and (5) E-training.