Which of the following is a support activity?
A. Inbound logistics
B. Technology development
C. Customer service
D. Operations
Answer: B
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Joe Girard's "Ferris Wheel" concept assumes which of the following?
A) The optimal ratio of customers to prospects is 66 percent. B) If the customers are sold the correct product and given good service, a company will not lose customers. C) A certain number of customers will be lost every year by most companies. D) Departing customers must be replaced by new customers at an equal rate. E) Salespeople will do better prospecting when they think of the process as a roller coaster.
The Age Discrimination in Employment Act of 1967 prohibits discrimination against employees aged _______ and older.
A. 21 B. 39 C. 40 D. 41 E. 65
Which of the following have payments that are tax deductible for the corporation?
A) bond interest payments B) preferred dividends C) common dividends D) retained earnings
The Address Resolution Protocol (ARP) is used to relate a logical IP address with a virtual address
Indicate whether the statement is true or false