The introduction for instructions should

a. not explain what the instructions accomplish because that is always obvious
b. explain what the instructions accomplish if that is not obvious
c. come after the numbered steps
d. not include a list of needed items


B

Business

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______ was passed to significantly limit the potential for railroad strikes to affect interstate commerce; it was later expanded to include airlines.

A. The Railway Labor Act of 1926 (RLA) B. National Labor Relations Act of 1935 (NLRA—Wagner Act) C. Worker Adjustment and Retraining Notification Act of 1988 (WARN) D. Labor Management Relations Act of 1947 (LMRA—Taft-Hartley Act)

Business

What attitude should a salesperson always take when any customer lodges a complaint?

What will be an ideal response?

Business

In the post World War II era, U.S. unions have sought:

A. To gain unilateral control over managerial decisions in the workplace. B. To limit or restrict management authority over things that affect workers directly. C. To limit all managerial control, including decisions on strategy and market competition D. To limit employee input into the operations of business.

Business

The profitability of a supply chain is impacted primarily by the

A) design, planning and operation categories of decisions. B) operation category of decisions. C) design and planning categories of decisions. D) planning and operation categories of decisions.

Business