In which phase of group development is language characterized by ambiguity and ambivalence?

A) orientation
B) conflict
C) emergence
D) reinforcement
E) performing


C

Communication & Mass Media

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In the text, Clampitt  et al. (2000) give five managerial strategies for communicating about change (spray and pray, tell and sell, underscore and explore, identify and reply, and withhold and uphold). Which of these strategies was found to be most effective and which were found to be less effective? In your answer, be sure to define and provide examples of the various communication strategies. 

What will be an ideal response?

Communication & Mass Media

The Oceana campaign was designed to ______.

A. increase visibility of the issue B. maintain visibility of the issue C. decrease visibility of the issue D. change a negative perception of the issue

Communication & Mass Media

Which of the following communicates the speaker's feelings most effectively?

A) Please don't ignore me; you know that's not nice. B) When you talk about your own projects and don't let me explain mine, I get frustrated. We'll both learn more if we spend equal time sharing our ideas. C) I'm sick of the way you keep talking about yourself. Why don't you listen to me once in a while? D) I think you're really conceited. Give me a break. E) I wish you would listen to me. You never do, and that's annoying.

Communication & Mass Media

What is appropriateness in regards to delivery language and style? Provide an example of an inappropriate and an appropriate use of language and style

What will be an ideal response?

Communication & Mass Media