Answer the following statements true (T) or false (F)
1. It is important that organizational leaders communicate effectively to employees,
peers, and superiors.
2. Leaders in today’s organizations do not face challenges in terms of organizational
behavior.
3. Organizational behavior’s main focus is to make organizations more effective.
4. Job performance outcomes are not important to organizational behavior.
5. Leaders should be coaches to help with the organizational behavior of an
organization.
1. true
2. false
3. true
4. false
5. true
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Perception, not reality, drives purchasing behavior
Indicate whether the statement is true or false
By far, the greatest number of preexisting duty cases involve ________ duties.
A. contractual B. illusory C. statutory D. equitable
Caterpillar needed to know what truck fleets should test their two new engines; how they could get a marketing strategy that could be measured; and how to adjust for the coming downturn in sales
To answer these questions, they gave their salesforce laptops and paid them to enter customer information related to each sale they made. Caterpillar analyzed the newly acquired customer data and developed strategies to address their marketing questions. Caterpillar utilized ________. A) secondary marketing B) external marketing C) database marketing D) internal marketing
Self-leadership is impacted through unique tendencies in individuals by:
a. thinking patterns and attitudes b. thinking patterns and physical action c. physical action and attitudes d. attitudes, thinking patterns, and physical action