Define (a) clichés, (b) slang, and (c) buzzwords. Why should they typically be avoided in business communication?
a. Clichés are expressions that are monotonous because they have been overused. Writers avoid clichés because they lack freshness and originality.
b. Slang is informal language used within a particular geographic region, demographic group, or culture. Business writers avoid slang because it is not very professional, is short-lived, and might confuse a reader.
c. Buzzwords are important-sounding expressions that people use to try to impress others. Business writers avoid these phrases because buzzwords are typically vague, short-lived, and lack originality.
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