Identifying a speech's main points, organizational strategy, and introduction and conclusion are part of which activity in the speech development process?

a. developing
b. creating
c. organizing
d. establishing


Answer: b

Communication & Mass Media

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Apologizing for mistakes the organization has made is likely to occur during which stage of a crisis?

A. postcrisis stage B. precrisis stage C. crisis stage D. initial crisis stage

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Geert Hofstede studied more than 100,000 employees of which multinational in 40 countries?

A. McDonald’s B. Coca Cola C. IBM D. Nike

Communication & Mass Media

The nonverbal aspect of communication is known as _________________

Fill in the blank(s) with correct word

Communication & Mass Media

Increasingly employers use which process to streamline job candidate screening?

A. eliminating educational requirements as an unfair barrier to employment B. randomly selecting potential candidates to ensure fairness C. using computers to scan resumes for key qualifications D. eliminating interviews and relying solely on resumes

Communication & Mass Media