Geert Hofstede studied more than 100,000 employees of which multinational in 40 countries?
A. McDonald’s
B. Coca Cola
C. IBM
D. Nike
C. IBM
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Chen and Starosta identified four ethnical principles governing intercultural communication. Which of the following best describes the principle of mutuality?
A. Communicating with an understanding of the perspective of the other. B. Ensuring that the other party understands your perspective at all costs. C. Communicating in a neutral language. D. Ensuring that you understand and agree with the perspective of the other.
Encoding is ___________, and decoding is__________
a. the process of creating a message; the process of interpreting a message. b. the process of interpreting a message; the process of creating a message. c. the oppositional reading; the dominant reading. d. the dominant reading; the oppositional reading.
Exclusionary language uses words that reinforce stereotypes, belittle other people, or exclude others from understanding an in-group's message
Indicate whether the statement is true or false
Distracting mannerisms fall into two categories: those you have all of the time and those you have only when delivering a speech.
Answer the following statement true (T) or false (F)