In the management of hierarchy, there is top management, followed by middle management, and lastly by first level management. Starting with top management and going down in the hierarchy, what type of planning is performed at each level?
a. operational, tactical, strategic
b. operational, strategic, tactical
c. strategic, operational, tactical
d. strategic, tactical, operational
d
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Which of the following is not an example of a processing control?
a. hash total. b. record count. c. batch total. d. check digit
What is the relationship between the factors that influence perception and changing behavior? Why is it important?
What will be an ideal response?
______ is the way active listeners provide feedback to the speaker and clarify the message by repeating some of the key points at appropriate breaks.
A. Sensing B. Responding C. Reasoning D. Processing
Which of the following is NOT strategy in which emotional regulation strategies can appeal to our primary senses?
a. Fragrances that trigger moods b. Exercising c. Leaving the situation d. Sensation