Understanding tradition in an organization involves __________
A. learning how to write up a report for your supervisor and your team
B. learning the norms for group meetings
C. learning just enough to allow the leader to take over
D. violating norms without conscious awareness
E. none of the above
ANS: b
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Ben has received many awards for his strong technical skills. Because of this, he was promoted to team leader, which demanded he take leadership responsibilities
Ben was often uncomfortable with the position, however, and disliked his new responsibilities. Hence, Ben let his fellow members pick up working on the tasks they liked without keeping track of the schedules and deliverables. This affected team performance negatively under Ben's leadership. In this scenario, what kind of management did Ben follow, and why? a) Impoverished management; because he believed that there was no requirement for a manager if everyone in the team did their work properl b) Middle-of-the-road management; because he was sandwiched between the pressures by the team members and the top management c) Country club management; because he wanted to be liked by the team members and have a team where everyone would feel supported d) Task management; because he was concerned with the goal of the team
Interpersonal attribution is an important part if intercultural interaction
Indicate whether the statement is true or false.
In an office situation, who is likely to know the most about what is going on there?
a. the director or president b. the vice president c. the mailroom people d. the secretary
"This is a very important point" is an example of
a. ?An emphasis cue b. ?An introduction c. ?Enumeration d. ?An attention getter e. ?A signpost