It is most accurate to say that a company's core competencies create which of the following?
A) the company's marketing situation
B) the company's marketing strategy
C) the company's competitive advantage
D) the company's SWOT findings
E) the company's objectives
C
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How do Hindu and Buddhist beliefs about human moral imperfection differ from those of Roman Catholics and Protestants?
a. They believe moral imperfections come from God, not from original sin. b. They believe moral imperfections comes from previous humans, not from original sin. c. They believe the soul joined to the body is perfect at birth and learns immorality. d. They believe the soul joined to the body is not imperfect at birth.
What is ethnocentrism?
What will be an ideal response?
One of the best ways to encourage another person to listen to you is to:
a. Listen to her first b. Rehearse what you will say before confronting the other person about a problem c. Change your attitude and forget about the problem d. Communicate your feelings verbally and not behaviorally
A service design feature that focuses on the speedy processing of customers’ written requests ______.
a. involves the customer face-to-face b. has significant impact in terms of the customer service experience with the company c. increases manufacturing costs d. leads to products with limited durability