When net income is high relative to operating cash flows, we describe the firm as having recorded
a. income-decreasing accruals.
b. income-increasing accruals.
c. income-neutral accruals.
d. abnormal accruals.
B
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While negotiating, a compromiser gives up less than a competing person but more than an accommodating person.
Answer the following statement true (T) or false (F)
Red Hot Mexican Grill, a chain of Mexican-style casual dining restaurants in America, has traditional Mexican décor throughout the restaurant and the waiters are dressed in Mexican hats. This is best an example of ________
A) service reliability B) service assurance C) performance D) appearance E) responsiveness
Leonard Wolf is told by his employer that his position has been eliminated and is offered a position below one of the people who now report to him. What is this called?
A) Wrongful dismissal B) Constructive dismissal C) Just cause dismissal D) Unjust dismissal E) Just cause transfer
A major disadvantage of personal selling is that it
A. is not remembered as well by consumers as advertising messages are. B. cannot easily adjust the message to satisfy a customer's information needs. C. is very expensive per contact. D. does not provide immediate feedback. E. is not compatible with other promotional activities.