The best method for providing information regarding patient satisfaction surveys to the staff is

a. emailing results to all employees.
b. making an announcement at the next staff meeting.
c. providing results from the most current survey.
d. providing comparison of current results with previous performance results.


ANS: D
Comparison of current results to previous results (whether good or bad) provides a visual image to which most people can relate. Options A and B are not good methods and do not allow for discussion or brainstorming. Option C does not provide a relationship to past performance.

Nursing

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The client has been ordered to be treated with Sectral. The nurse anticipates that the client will experience an increase in which laboratory value?

a. Calcium b. Potassium c. Magnesium d. Glucose

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