The tendency to attribute the behavior of other people to internal factors more than external factors is called the:
A. recency bias.
B. projection bias.
C. fundamental attribution error.
D. primacy effect.
E. self-serving bias.
C. fundamental attribution error.
The fundamental attribution error refers to our tendency to perceive another person's actions caused mainly by internal attributions, whereas we recognize both internal and external
causes of our own actions.
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Which of the following marketing strategies should marketing managers focus on to manage detailed information about individual customers and carefully manage customer touchpoints to maximize customer loyalty?
A) customer divestment B) customer-managed relationships C) the societal marketing concept D) partner relationship management E) customer relationship management
The accounting life of intangible assets is determined by:
A) only their legal lives. B) only their useful lives. C) their legal lives or useful lives, whichever is shorter. D) the tax life mandated by the IRS.
At lower organizational levels, information exhibits _____ granularity.
A. unrefined B. fine C. concentrated D. coarse
A task-oriented manager and a perpetually socializing employee face negligible conflict in their boss-subordinate relationship.
Answer the following statement true (T) or false (F)