Which of the following, if true, most supports the CEO's position that the firm is basically healthy?
A) Sales have declined proportionally less than those of Crescendo's competitors.
B) Supervisors report few complaints coming from their subordinates.
C) With the economy improving, the firm is beginning to turn a profit.
D) It has been easy to replace the positions that have come open.
E) The company has always rewarded its top performers in each division.
Answer: A
Explanation: A) Engagement is very closely tied to productivity, and problems quickly show up in the form of lower profitability. So Choice A is correct: even if economic conditions are hurting sales, evidence that the company is holding its own against competitors is a sign of underlying health. Choice B does not necessarily show that no problem exists as workers may have complaints but not feel that reporting them does any good. Choice C: Turning a profit might simply be a sign of a general economic recovery that lifts all companies, even those affected by disengagement. Choice D is not relevant to the issue as it does not show that those who take the jobs become fully engaged. Choice E, while a good practice, may reward the same achievers over and over, but not motivate the other workers.
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