Answer the following statements true (T) or false (F)

1. Team cohesiveness decreases with increased interaction because there are more chances for
conflicts to emerge.
2. Teams tend to have more cohesion when entry to the team is restricted.
3. When highly cohesive teams have norms that conflict with organizational goals, team
performance is reduced.
4. Trust refers to positive expectations one person has toward another person in low-risk
situations.
5. Of the three types of trust, only calculative trust is not based on perception.


1. FALSE
Teams tend to have more cohesion when team members interact with each other fairly
regularly. This occurs when team members perform highly interdependent tasks and work in
the same physical area.
2. TRUE
Teams tend to have more cohesion when entry to the team is restricted. The more elite the
team, the more prestige it confers on its members, and the more they tend to value their
membership in the unit.
3. TRUE
High-cohesion teams usually perform better than low-cohesion teams. However, this
relationship holds true only when team norms are compatible with organizational values and
objectives. Cohesion motivates employees to perform at a level more consistent with team
norms, so when those norms conflict with the organization's success, high cohesion will
reduce team performance.
4. TRUE
Trust refers to positive expectations one person has toward another person in situations
involving risk.
5. TRUE
Trust is ultimately perceptual, in which we trust others based on our beliefs about their ability,
integrity, and benevolence. In calculus-based trust, one believes that other team members will
act appropriately because they face sanctions.

Business

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