The least-preferred coworker questionnaire measures whether a leader is task or relationship oriented.
Answer the following statement true (T) or false (F)
True
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When writing a communication to deny a customer claim, what can be done to help maintain a future relationship?
A) Providing a prompt response B) Explaining how to prevent similar issues in the future C) Use the word "you" frequently so the customer feels valued D) Lead the message with a clear statement of the bad news E) Helping the customer feel that the resolution was fair
Commas separate _____________ joined by these conjunctions: and, but, or, for, nor, so, or yet
a. paragraphs b. complete thoughts c. lists d. adjectives
Marketers for Ranch Life, a Connecticut family resort that offers horseback riding and a waterpark, want to determine what percentage of people who visit the resort's webpage actually sign up to receive emails about promotions and special programs at the resort. To do this, Ranch Life marketers will need to calculate the conversion rate.
Answer the following statement true (T) or false (F)
Costs that can not be traced or reasonably allocated to a particular segment are called:
A) variable costs. B) common costs. C) segment costs. D) fixed costs.