Transactive goals develop:
A. after conflict episodes rather than before or during the episodes.
B. only when transactional communication takes place.
C. before conflict episodes rather than during or after.
D. whenever there is the possibility of transforming the relationship.
E. during conflict episodes rather than before or after.
Answer: E
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Succeeding at active listening may be accomplished by using three simple techniques:
1. __________ the speaker's meaning, 2. expressing __________ of the speaker's feelings, and 3. __________. Fill in the blanks with correct word