What are affinity-seeking strategies?
A. extreme measures to get to know someone
B. strategies that we use to try to increase someone's attraction to us
C. strategies used to end a relationship
D. strategies that discourage physical contact
Answer: B
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Louis Pondy (1967) suggests that people move through stages as conflict develops and subsides. Which of the following best describes the manifest phase?
A. The parties begin to formulate strategies about how to deal with the conflict. B. The strategies and goals are enacted in communication. C. The conflict has short and long term consequences. D. One or more parties believe that incompatibilities exist.
Bryn is delivering an information speech on fashion design where she wants to come across as organized,
conversational, and prepared. What method of delivery should she select? A) Impromptu B) Manuscript C) Memorized D) Extemporaneous E) Motivated
After listening to Paul talk on and on about how hard his public speaking class is, Portia finds an opening in the conversation and says, "I have a suggestion for you." Portia is using a __________ cue.
A. turn-maintaining B. turn-yielding C. speaker prompt D. turn-requesting
What did the Cincinnati Zoo do that demonstrated it was using the excellence theory in the Harambe crisis?
a. listened to and responded to key audiences b. used social media channels c. relied on owned media channels d. enlisted supporters to provide favorable comments about the zoo